Compassionate Direct Support Person known for high productivity and efficient task completion. Skilled in behavior modification techniques, crisis intervention strategies, and developing individualized support plans. Excel at active listening, empathy, and patience to enhance client comfort and progress.
Overview
15
15
years of professional experience
Work History
Personal In-Home Caregiver
HOLLIE VALENTINE
EUGENE , OREGON
08.2015 - 05.2020
Assisted clients with daily living activities and personal care routines.
Administered medications and monitored health conditions as instructed by healthcare providers.
Provided companionship and engaged clients in meaningful conversations and activities.
Maintained a clean and safe living environment for clients to promote well-being.
Documented client progress and reported changes in health to healthcare professionals.
Online Sales Auditor
LANE COMMUNITY COLLEGE
Eugene, USA
01.2011 - 06.2014
Prepared working papers, reports and supporting documentation for audit findings.
Researched and adjusted all disputes received by customer service.
Facilitated financial and operational audits, partnered with internal and external managers to communicate recommendations or issues surrounding audits.
Supervised and trained 2 direct reports.
Resolved daily sales variances and monitored exceptions.
Reconstructed the company website to make it user accessible.
Managed the online sales auditing credit division.
Tracked funds, prepared deposits, and reconciled accounts.
Reviewed financial records to ensure adherence to college policies.
Provided training on proper transaction documentation and compliance standards.
Maintained detailed records of audit findings and recommendations.
Performed daily audits of sales transactions to ensure accuracy and compliance with company policies.
Instructional Aide
LONG BEACH UNIFIED SCHOOL DISTRICT
Long Beach, USA
01.2005 - 08.2010
Support student learning objectives through personalized and small group assistance.
Provide student support during classes, group lessons and classroom activities.
Utilize behavior modeling and specialized teaching techniques to teach and reinforce social skills.
Assess student assignments to check quality and completeness before submission for grading.
Oversee students in classroom and common areas to monitor, enforce rules and support lead teacher.
Provide support to students with special needs to aide in the development of growth and life skills.
Adhere to predetermined behavior and academic plans and collaborated on adjustments.
Deliver curriculum in both one-on-one lessons and group learning environments.
Demonstrate knowledge of evidence-based strategies to foster independence and social academic engagement.
Assisted teachers in delivering instructional materials and supporting classroom activities.
Facilitated small group learning sessions to enhance student engagement and understanding.
Monitored student behavior and maintained a positive learning environment in classrooms.
Organized classroom resources and prepared educational materials for daily lessons.
Supported students with special needs by implementing individualized education plans effectively.
Communicated with parents regarding student progress and classroom activities regularly.
Participated in professional development workshops to improve instructional support skills.