Anahuac Perez Ceja
Denver,CO
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Order Writer
Whole Food Market
Glendale, CO
04.2024 - Current
- Ensure that all items ordered were delivered within specified time frames.
- Perform quality assurance checks on all incoming shipments to verify accuracy of contents.
- Verify product availability in the warehouse prior to placing an order with a vendor or supplier.
- Coordinate with vendors on delivery dates and product availability status updates.
- Generate purchase orders based on forecasted demand and current stock levels.
- Interface with technicians, and managers to stay on top of availability and service procedures.
- Recommend improvements in products, service and billing methods to management to prevent future problems.
Supervisor
Whole Food Market
Glendale, CO
09.2023 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Directed and supervised team of 25 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Complied with company policies, objectives and communication goals.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented new operational procedures, increasing efficiency.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Team Trainer
Whole Food Market
Glendale, CO
03.2023 - Current
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Recommended strategies for improving overall efficiency of the team's workflow processes.
- Tracked attendance records for all team trainings and reported results to supervisors.
- Provided guidance to team members on best practices in customer service.
- Created individual learning plans to address gaps in employee knowledge and skillsets.
- Maintained up-to-date knowledge of relevant technologies used by the organization.
- Monitored quality assurance metrics throughout the training process, ensuring accuracy of information provided.
- Collaborated with management to identify areas of improvement in organizational processes.
- Assessed progress of employees during training programs, providing feedback as needed.
- Demonstrated job-specific tasks and explained policies to many associates each quarter.
- Trained employees on additional job positions to maintain coverage of roles.
- Stayed up to date on requirements of all team positions to optimize training.
- Planned and delegated group and individual work assignments to trainees.
- Documented performance, safety and customer service needs to improve operations.
- Instructed new team members on correct procedures for operations.
- Facilitated conflict resolution exercises to promote a positive work environment.
- Delivered group and individual needs-based training to personnel.
- Supported the integration of new technology and software into training curriculum.
- Acted as a liaison between crew members and management, facilitating open communication.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
- Conducted comprehensive training sessions for new hires on operational procedures.
- Assisted in hiring crew members to expedite on-boarding process.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Guided employees through change management processes during upgrades or rollouts.
- Provided ongoing mentorship to crew members, enhancing team performance.
- Explained goals and expectations required of trainees.
Education
Bachelor of Science - Architectural Engineering
UNIVA
Mexico01-2009
Skills
- Deadline-oriented
- Sales Support
- Strong Organization
- Schedules coordination
- Status reports maintenance
- Warranty processing
- Expert in Microsoft
- FLUENT IN english and spanish
- Data Analytics
- Safe Food Handling
- Staff Management
- Complex Problem-Solving
- Goal-Oriented
- Training and mentoring
- Processes and procedures
- New Employee Training
- Operations expertise
- Staff Training
Certification
- State of Colorado Food Handlers.
Timeline
Order Writer
Whole Food Market
04.2024 - Current
Supervisor
Whole Food Market
09.2023 - Current
Team Trainer
Whole Food Market
03.2023 - Current
Bachelor of Science - Architectural Engineering
UNIVA
- State of Colorado Food Handlers.
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