Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Anahy Ramirez

Hialeah,FL

Summary

Reliable shift supervisor bringing several years of experience as a team leader. Well-versed in setting goals, training new employees, and monitoring performance. Superb communicator with team members and managers of all levels. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Miami, FL
03.2024 - Current
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Evaluated and performed equipment maintenance to support operational goals.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.
  • Trained new employees on company policies and procedures.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Resolved customer complaints and reported issues to senior management.
  • Provided on-the-job training to new staff members.

Cashier

Hotlime
Miami, FL
08.2023 - 12.2024
  • Collected payments and provided accurate change.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customer questions and provided store information.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted and balanced cashier drawers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained work area and kept cash drawer organized.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed other duties as assigned by management.

Host

100x35Cocina Con Raices
Miami Beach, FL
02.2021 - 04.2023
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Took reservations from patrons by phone or online.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Resolved conflicts between customers when necessary.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Took beverage orders and served drinks during peak meal times.
  • Took reservations over phone and in person.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Education

Associate of Science - Diagnostic Medical Sonography

Miami Dade College
Miami, FL
07-2027

High School Diploma -

Hialeah Gardens Senior High School
Hialeah, FL
07-2023

Skills

  • Attendance oversight
  • Shift reporting
  • Labor and food cost control
  • Safety reviews
  • Training and mentoring
  • Scheduling coordination
  • Workplace safety
  • Cash handling expertise
  • Staff motivation
  • Sales monitoring
  • Cash handling
  • Policy enforcement

Languages

English
Full Professional
Spanish
Professional

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
03.2024 - Current

Cashier

Hotlime
08.2023 - 12.2024

Host

100x35Cocina Con Raices
02.2021 - 04.2023

Associate of Science - Diagnostic Medical Sonography

Miami Dade College

High School Diploma -

Hialeah Gardens Senior High School
Anahy Ramirez