Anahys Ortiz
Hallandale,FL
Summary
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. As a person overall i aim to be a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Accounts Receivable/Collection Specialist
Garland, LLC
06.2022 - 07.2024
- Coordinated closely with other departments such as Customer Service and Sales to resolve any invoice discrepancies or disputes.
- Streamlined accounts receivable processes by implementing a digital filing system for more efficient recordkeeping.
- Expedited payment collection by monitoring accounts for potential risks and proactively addressing issues before they escalated into delinquencies.
- Assisted in the development of credit policies and procedures to minimize risk exposure while maximizing sales opportunities.
- Managed a high volume of incoming client inquiries regarding account balances, payment history, and other billing-related issues in a professional manner. Volume ranged from $750,000.00 -$2,100,000.00.
- Supported monthly financial close procedures by generating detailed reports and analyses of outstanding receivables.
- Enhanced cash flow by promptly processing and posting customer payments, including checks, wire transfers, and credit card transactions.
- Assisted in the preparation of monthly management reports, providing valuable insights into AR performance and areas for improvement.
Security
Weiser Security
02.2021 - 04.2022
- Assisted information systems security managers in reporting and mitigating information system security threats.
- Monitored security to help maintain equipment, data and information safety.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
Security
Elite Guard
12.2019 - 01.2021
- Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
- Prevented potential thefts or vandalism by identifying suspicious activity and taking appropriate action as per company guidelines.
- Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
- Completed detailed incident reports after any security-related events, ensuring accurate documentation for future reference or insurance claims purposes.
- Contributed to a positive workplace atmosphere by professionally greeting guests, answering inquiries, and providing assistance when needed.
- Improved communication between security team members through consistent use of radio equipment and adherence to protocols.
- Elevated customer satisfaction by providing exceptional service at the front desk while upholding strict security measures.
- Enhanced building security by conducting thorough visitor screening and issuing proper identification badges.
- Assisted in the training of new security personnel, providing valuable guidance to help them excel in their roles.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Event Security
Contemporary Services Corporation
10.2019 - 02.2020
- Organized special event security detail, coordinating logistics to ensure smooth operations while prioritizing attendee safety throughout the event duration.
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Coordinated event security logistics, ensuring venues were properly secured and staffed according to anticipated crowd sizes and threat levels.
- Coordinated large-scale event security operations, ensuring the safety of attendees while minimizing disruptions to surrounding areas.
- Supported event security efforts, managing access control points and crowd control measures.
- Upheld strict confidentiality standards regarding sensitive information related to clients, venues, or events attended while serving as an Event Security Officer.
- Permitted entry with escort for approved persons into secure locations.
- Checked and verified photo identification prior to granting facility access.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma -
Henry D. Perry Educational Center
Miramar, FL05.2019
Skills
- Positive Attitude
- Great Customer Service
- Work very well with others
- Follows Procedures
- Great Leadership Skills
- Invoice Processing
- Accounts receivable management
- Attention to Detail
- Updating Customer Accounts
- Multitasking Abilities
- Adaptability and Flexibility
- Cash application
- Report Writing
- Incident Reports
- Safety and security procedures
Communityservices
- Gator Watch: community watch service
- Segadores De Vida: cared for 5-6 year olds
- Feeding South Florida
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Accounts Receivable/Collection Specialist
Garland, LLC
06.2022 - 07.2024
Security
Weiser Security
02.2021 - 04.2022
Security
Elite Guard
12.2019 - 01.2021
Event Security
Contemporary Services Corporation
10.2019 - 02.2020
High School Diploma -
Henry D. Perry Educational Center