Anai Reyes
Las Vegas,NV
Summary
Highly-motivated Sales/office management professional with 5 years of experience. Providing expertise in effective liaising, sales presentations, and exceptional negotiating skills. I have experience working with various financing options like Alphaeon, CareCredit, Cherry financing in others. Committed to driving high sales in both slow and busy shifts to meet monthly sale targets and exceed them. Confident, approachable and passionate about helping others achieve their goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Dk Dhillon
10.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Making sure doctor has a productive schedule, schedule treatment, collect full amount via CareCredit or in office payment plans.
- Same day treatment
Assistant Manager/Benefits Coordinator
Pacific Dental Services
07.2018 - 05.2022
- Presented treatment plans to patients and offered financing options if needed to be able to proceed with same day/next day treatment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
Dental Assistant
Pima Medical Institute
Las Vegas, Nv08.2018
High School Diploma -
Chaparral High School
Las Vegas, Nv06.2017
Skills
- Persistent
- Confident
- Reliable
- Exceptional negotiating skills
- Active listener Attentive and alert to each and every leads needs
- Effective Communication
- Building rapport
- Answering objections
- Strategic thinking
- Product knowledge
- Knowledge of anatomy and medical terminology
- Bilingual (fluent in both spanish and english)
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Dk Dhillon
10.2023 - Current
Assistant Manager/Benefits Coordinator
Pacific Dental Services
07.2018 - 05.2022
Dental Assistant
Pima Medical Institute
High School Diploma -
Chaparral High School