Anaiah Croutch
Receptionist
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have a strong work ethic and enjoy working with others. In each establishment I have demonstrated the ability to construct excellent relationships, and foster an attitude of teamwork with all levels of individuals. I also have a warm and opening heart to help others in the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Pacific Sunwear
Concord, NC
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Receptionist
Natural Bliss Body Studio
Harrisburg, NC
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Intern
Brookdale Dental Care
Harrisburg, NC
08.2024 - 10.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Talent Acquisition Intern
LendingTree
Charlotte, NC
06.2022 - 01.2023
- Completed talent acquisition and management for internal and external placements.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
- Sourced and screened candidates for Call Center and Admin Assistant roles and worked with hiring managers to coordinate interviews, offers and onboarding.
Sale Associate
Bath & Body Works
Charlotte, NC
11.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
Education
BBA - Business Administration
University North Carolina Charlotte
Charlotte, NC12-2025
Dental Assisting 1 -
DA Academy
Charlotte, NC11-2024
High School Diploma -
Rocky River High School
Charlotte, NC06.2019
Skills
- Recruitment Management
- Creative Strategies
- Dental impressions
- Teamwork and Collaboration
- Appointment Scheduling
- Problem-solving skills
- Dental Terminology Knowledge
- Patient Scheduling
- Instrument Sterilization Techniques
- Certified in CPR/AED
Certification
- DA I Program Competition
- North Carolina Dental Radiology
- CPR Training
- 3- hour Sterilization and Infection Control
- 3- hour Dental Office Emergencies
- Dental Nitrous Oxide Monitoring
Timeline
Intern
Brookdale Dental Care
08.2024 - 10.2024
Sales Associate
Pacific Sunwear
11.2023 - Current
Receptionist
Natural Bliss Body Studio
05.2023 - Current
Talent Acquisition Intern
LendingTree
06.2022 - 01.2023
Sale Associate
Bath & Body Works
11.2020 - 06.2022
BBA - Business Administration
University North Carolina Charlotte
Dental Assisting 1 -
DA Academy
High School Diploma -
Rocky River High School