Anaiah Croutch
Receptionist
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have a strong work ethic and enjoy working with others. In each establishment I have demonstrated the ability to construct excellent relationships, and foster an attitude of teamwork with all levels of individuals. I also have a warm and opening heart to help others in the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Pacific Sunwear
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Receptionist
Natural Bliss Body Studio
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Intern
Brookdale Dental Care
08.2024 - 10.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Talent Acquisition Intern
LendingTree
06.2022 - 01.2023
- Completed talent acquisition and management for internal and external placements.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
- Sourced and screened candidates for Call Center and Admin Assistant roles and worked with hiring managers to coordinate interviews, offers and onboarding.
Sale Associate
Bath & Body Works
11.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
Education
BBA - Business Administration
University North Carolina Charlotte
Charlotte, NC12-2025
Dental Assisting 1 -
DA Academy
Charlotte, NC11-2024
High School Diploma -
Rocky River High School
Charlotte, NC06.2019
Skills
- Recruitment Management
- Creative Strategies
- Dental impressions
- Teamwork and Collaboration
- Appointment Scheduling
- Problem-solving skills
- Dental Terminology Knowledge
- Patient Scheduling
- Instrument Sterilization Techniques
- Certified in CPR/AED
Certification
- DA I Program Competition
- North Carolina Dental Radiology
- CPR Training
- 3- hour Sterilization and Infection Control
- 3- hour Dental Office Emergencies
- Dental Nitrous Oxide Monitoring
Timeline
Intern
Brookdale Dental Care
08.2024 - 10.2024
Sales Associate
Pacific Sunwear
11.2023 - Current
Receptionist
Natural Bliss Body Studio
05.2023 - Current
Talent Acquisition Intern
LendingTree
06.2022 - 01.2023
Sale Associate
Bath & Body Works
11.2020 - 06.2022
BBA - Business Administration
University North Carolina Charlotte
Dental Assisting 1 -
DA Academy
High School Diploma -
Rocky River High School