ANAIDI ESTALELLA
Hialeah Gardens High School
Hialeah,Florida
3
years of professional experience
Bilingual High School Senior experienced in customer service and front office operations. Managed multiple tasks efficiently in fast-paced environments while creating a welcoming atmosphere for diverse clientele. Committed to leveraging strong communication and organizational skills to enhance customer experiences.
Work History
Front Office Assistant / Uniform Sales Assistant
3 Years- Greeted and assisted parents, students, and visitors in a friendly and professional manner.
- Sold school uniforms, guiding parents in selecting appropriate sizes and items to ensure satisfaction.
- Answered questions about uniforms, school procedures, schedules, and registration.
- Handled incoming phone calls, addressing inquiries and providing essential information to enhance customer experience, and assisted with daily front-office tasks.
- Assisted Spanish-speaking families by translating between English and Spanish.
- Collaborated with school staff to maintain office organization and streamline daily operations.
- Handled confidential student information responsibly.
Volunteer Front Office Assistant
1 Month- Helped parents, students, and visitors with questions and general needs.
- Supported parents, students, and visitors by addressing inquiries and fulfilling needs promptly.
- Streamlined organization of paperwork and office tasks to enhance operational efficiency.
- Facilitated English-Spanish translation for communication.
- Created and upheld a welcoming and organized front office environment for all stakeholders.
- Assisted with school activities during the academic year.
Education
Expected Graduation: May 2027
Skills
Front office management
Customer Service
Customer support
Bilingual communication
Bilingual Communication
Strong Communication
Organization
Attention to Detail
Working Under Pressure
Multitasking
Fast-Paced Environment
Basic Financial Transactions
Problem Solving
Teamwork
Office software proficiency
ADDITIONAL EXPERIENCE
- School Community & Customer Service Experience
- Four summers of experience working directly with parents and the school community.
- Experienced in assisting people during busy registration and uniform-sale periods.
- Comfortable learning new tasks quickly and adapting to changing situations.
- Able to give customers individual attention while maintaining efficiency during busy periods.
Timeline
Volunteer Front Office Assistant
Hialeah Gardens High School
06.2024 - 07.2024Read More
Front Office Assistant / Uniform Sales Assistant
Hialeah Gardens High School
06.2023 - 06.2026Read More
Hialeah Gardens High School
05.2027Read More