Anaie Ayala
Gering,NE
Summary
As a Shift Leader at Taco Johns, I excelled in team supervision and operational coordination, significantly enhancing team performance and customer satisfaction. My adeptness in conflict resolution and problem-solving led to a notable improvement in service efficiency. My leadership development skills, coupled with precise cash handling, underscore my comprehensive capability in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Fast Food Shift Leader
Taco Johns
Gering, NE
08.2020 - Current
- Led team during shifts to ensure smooth operations and achieve daily goals.
- Enhanced team performance by providing guidance and support during busy hours.
- Handle Cash transactions as well, including counting and securing money in each drawer and the safe, and ensure accurate cash handling procedures
- Improved customer satisfaction with prompt resolution of issues and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
No Degree - Dental Hygiene
Western Nebraska Community College
Scootsbluff, NESkills
- Team supervision
- Operational coordination
- Conflict resolution
- Problem solving
- Leadership development
Timeline
Fast Food Shift Leader
Taco Johns
08.2020 - Current
No Degree - Dental Hygiene
Western Nebraska Community College