Anaika Garcon
Taunton,MA
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
.Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Cardinal Cushing Centers
06.2022 - Current
- Maintained a clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Independent Contractor
DoorDash
02.2019 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
- Collaborated closely with clients to better understand the entire project scope
- Consulted with customers to assess needs and propose optimal solutions
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Boosted customer experiences by delivering superior customer service, issue resolution, and merchandising
- Developed reporting and insights for investor relations meetings
- Created and improved intelligence resources to facilitate consistent data management strategies
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action
- Decreased product defects 50% by implementing quality assurance guidelines
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
Caregiver, Special Needs
Charles River Center
07.2019 - 12.2021
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- It has enhanced the quality of life for special needs individuals by providing personalized care and attention.
- They have assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and well-being.
- Offered support to assist with supervising special needs individuals in the home.
- Increased client's independence with consistent skill-building exercises and positive reinforcement.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Maintained detailed records of clients'' progress toward personal goals, sharing updates regularly with families and healthcare teams.
Customer Service Cashier
Frugal Fannies
07.2017 - 04.2019
- Resolved customer complaints and maintained clean and tidy checkout area
- Maintained customer satisfaction with quick and professional handling of product returns
- Monitored self-checkout systems and provided assistance or intervention where required
- Counted money in drawers at beginning and end of each shift
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Used POS system to enter orders, process payments and issue receipts
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Associate of Science - Nursing
Bristol Community College
Fall River, MAHigh School Diploma -
College Coeur De Jesus
Port Au Prince, Haiti07.2015
Skills
Direct support professional
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
- Housekeeping tasks
- Decision-making support
- Direct Patient Care
- Health and safety requirements
Customer Service Cashier
- Customer Satisfaction
- Patience and composure
- Reliability and punctuality
- Customer Service
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Product Knowledge
- Cash handling expertise
- POS System Operation
- Refund handling
- Payment Collection
- Merchandise Restocking
Certification
- DCA Direct Care Aide, 10/01/22
- First Aid Certification
- CPR Certification
- Driver's License
- Medication Administration
- CNA
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Accomplishments
- Resolved product issues through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Part TimeContract WorkWork Location
RemoteImportant To Me
Career advancementCompany CultureFlexible work hoursWork from home optionPaid time offHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekWork-life balanceTimeline
Direct Support Professional
Cardinal Cushing Centers
06.2022 - Current
Caregiver, Special Needs
Charles River Center
07.2019 - 12.2021
Independent Contractor
DoorDash
02.2019 - Current
Customer Service Cashier
Frugal Fannies
07.2017 - 04.2019
High School Diploma -
College Coeur De Jesus
Associate of Science - Nursing
Bristol Community College
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