Anaïs Baker
Lansing,MI
Summary
Care-focused Phlebotomist bringing 6-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Dependable worker effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Senior Phlebotomist
CSL Plasma Center
11.2021 - Current
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Assisted in training and onboarding new phlebotomists.
Delivery Executive
Harmony LLC
09.2020 - 10.2021
- Facilitated solution design trade-off conversations to evaluate potential design options and balance business value of customer experience against cost of development and ongoing maintenance.
- Created integrated program plan from individual project plans and used plan to rebalance work and manage variances across projects.
- Guided client in creating strategies involving service, sales, marketing, channels, vendor and overall customer experience.
- Identified opportunities and impacts to operational processes and guided clients in managing associated changes.
- Managed resources effectively to avoid unnecessary delivery delays.
Group Leader
CSL Plasma Center
08.2017 - 09.2020
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Trained new team members by relaying information on company procedures and safety requirements.
Home Health Aide
Garland AFC
11.2015 - 09.2020
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed individual care plans for clients based on specific needs.
- Trained new staff members on best practices for home health care.
- Transported clients for medical and personal outings.
Home Health Aide
Loving Hands Home Health Care
08.2014 - 11.2015
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Education
Associate of Applied Science - Medical Assisting
Ross Medical Education Center
Lansing, MI11.2017
No Degree - Behavioral Sciences
Northern Michigan University
Marquette, MI2016
High School Diploma -
Waverly Senior High School
Lansing, MI06.2012
Skills
- Data Entry
- Paperwork Processing
- Infection Control
- Patient Confidentiality
- Venipuncture
- Specimen Preparation
- Medical Records Review
- Medical Records Maintenance
- Staff Management
- Quality Control Guidelines
- Recording Data
- Quality Control
- Health Education
- Patient Support
- HIPAA
- Patient Care
- Medical Records Management
- OSHA Regulations
- Patient Monitoring
- Customer Service
- Staff Collaboration
- Goal Minded
- Workload Management
- Patient Relations
- Relationship Building
- Staff Phlebotomy Training
- Attention to Detail
- Team Leader
Timeline
Senior Phlebotomist
CSL Plasma Center
11.2021 - Current
Delivery Executive
Harmony LLC
09.2020 - 10.2021
Group Leader
CSL Plasma Center
08.2017 - 09.2020
Home Health Aide
Garland AFC
11.2015 - 09.2020
Home Health Aide
Loving Hands Home Health Care
08.2014 - 11.2015
Associate of Applied Science - Medical Assisting
Ross Medical Education Center
No Degree - Behavioral Sciences
Northern Michigan University
High School Diploma -
Waverly Senior High School