Anais Cruz
Brockton,MA
Summary
Versatile Special Education Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Special Education Inclusion Teacher
Boston Public Schools
09.2020 - Current
- Enhanced student learning by implementing differentiated instruction and individualized support for diverse learners.
- Collaborated with general education teachers to modify lesson plans and assessments, ensuring accessibility for all students.
- Conducted regular progress monitoring to identify areas of improvement and adjust instructional strategies accordingly.
- Implemented behavior management techniques, promoting positive classroom culture and reducing disruptions in the learning process.
- Advocated for appropriate accommodations and modifications during standardized testing, enabling accurate assessment of special education students'' abilities.
- Developed and implemented data-driven intervention strategies to address specific learning gaps among special education students.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Facilitated small group instruction to address individual learning needs.
Paraprofessional
Boston Public Schools
05.2016 - 09.2020
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Senior Universal Banker
Webster Bank
01.2016 - 05.2016
- Increased customer satisfaction by providing personalized banking solutions tailored to individual needs.
- Assisted branch managers in exceeding sales goals through cross-selling and upselling various financial products.
- Strengthened client relationships with proactive communication and follow-up on account inquiries, issues, or concerns.
- Developed and implemented new strategies for improving efficiency in daily banking operations, resulting in reduced wait times for customers.
Head Teller
Citibank, NA
01.2014 - 01.2016
- Enhanced customer satisfaction by providing efficient and accurate transaction services.
- Streamlined teller operations for improved productivity, implementing organized cash drawer management procedures.
- Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
- Mentored junior tellers, fostering professional development and growth within the team.
- Maintained up-to-date knowledge of banking policies, procedures, and regulatory requirements for effective guidance of team members and clients alike.
- Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
Sales Representative
Metro PCS
12.2011 - 03.2013
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Master of Education - Special Education
Eastern Nazarene College
Quincy, MA01.2020
Bachelor of Science - Management- Finance Concentration
Bay State College
Boston, MA03.2017
Associate of Applied Science - Business Administration
Bay State College
Boston, MA12.2014
Skills
- Parent-Teacher Collaboration
- Progress Monitoring
- Communication Strategies
- Positive Reinforcement
- Data Analysis
- Literacy Intervention
- Culturally Responsive Teaching
- IEP Development
- Differentiated Instruction
- Visual Supports
- Inclusive Classroom Strategies
- Curriculum Adaptation
- Behavior Management
- Lesson Planning
- Data Management
- Classroom Management
Certification
- Elementary, 1-6, Initial License
- Moderate Disabilities, Pre-k to 8th, Initial License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Special Education Inclusion Teacher
Boston Public Schools
09.2020 - Current
Paraprofessional
Boston Public Schools
05.2016 - 09.2020
Senior Universal Banker
Webster Bank
01.2016 - 05.2016
Head Teller
Citibank, NA
01.2014 - 01.2016
Sales Representative
Metro PCS
12.2011 - 03.2013
Master of Education - Special Education
Eastern Nazarene College
Bachelor of Science - Management- Finance Concentration
Bay State College
Associate of Applied Science - Business Administration
Bay State College