Anais Delgado

Greet patients and check them in for their appointments.

Ask travel screening, verify demographics.

Update or make corrections to anything on their charts.

Verify insurances, collect co pays, pending balances or self pay.

Answer incoming calls, take accurate messages and make out going calls.

Verify insurances and appointments for the next day.

Scan paper work send faxes and put medical record numbers on the faxes.

Answer all incoming calls in a polite and timely manner.

Take messages and forward them to the offices they were calling for.

Page on call providers for urgent after hour calls.

As well as page and rely calls to on call maintenance worker.

Also schedule appointments for several accounts such as podiatrist office, women’s health

Make some outbound calls

Answer incoming calls in a call center.

Schedule appointments for five different locations under the same name. Miles Square Health Center for UIC

Add and verify demographics for existing patients.

Verify insurances before scheduling an appointment.

Also take messages and transfer calls to the appropriate department.

Cancel or reschedule appointments as well.