Anais Huston

• Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
• Collected rental payments from residents and kept meticulous records of delinquent accounts.
• Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
• Processed high-volume invoices using Yardi software, ensuring timely and accurate data entry, coding, and approvals in accordance with company policies and vendor contracts.
• Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.

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• Executing visual merchandising standards to enhance product visibility, drive customer engagement, and increase sales across retail locations.
• Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
• Maintained clean, organized and professional work environment.
• Educated customers on product features and answered questions regarding product use.
• Organized and stocked merchandise to keep necessary levels for sales demand.

• Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
• Offered hands-on assistance to customers, assessed needs, and maintained current knowledge of consumer preferences.
• Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
• Assisted with hiring, training, and mentoring new staff members.
• Approved regular payroll submissions for employees.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Worked with store managers to implement new displays, promotions and store layout changes.
• Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
• Trained and supervised sales associates in visual merchandising techniques for consistent brand presentation across the store.
• Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
• Proposed new ideas and concepts to enhance merchandise displays.