Anais Peralta
Marshall,TX
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Branch Operations Lead
Chase Bank
Marshall, TX
03.2022 - 04.2025
- Directed daily branch operations, ensuring compliance with regulations and enhancing customer service through streamlined processes.
- Trained and mentored new staff on operational procedures, fostering a knowledgeable team committed to service excellence.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
Associate Banker
Chase Bank
Marshall, TX
10.2018 - 03.2022
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Established strong relationships with customers to increase customer loyalty.
- Educated customers about the features and benefits of different types of banking products offered by the bank.
Education
Jefferson High School
Jefferson, TXSkills
- Financial transactions
- Customer relationship management
- Banking product education
- Team training
- Customer service excellence
- Cash handling
Languages
Spanish
Native/ Bilingual
Timeline
Branch Operations Lead
Chase Bank
03.2022 - 04.2025
Associate Banker
Chase Bank
10.2018 - 03.2022
Jefferson High School