Anais Mobley
Galloway,OH
Summary
Dynamic professional with a proven track record at Ay Manufacturing, excelling in teamwork engagement and time management. Leveraged strong communication skills and adaptability to enhance business processes. Demonstrated leadership and proficiency to attention to detail, significantly reducing application errors and streamlining operations for improved efficiency.
Summer job Experience as a knowledgeable Patient Scheduler dedicated to following up with patients and maintaining relationships with healthcare professionals. Adept at answering phone calls and emails while remaining efficient, preforming with excellency in both English and Spanish.
Cheerful Costumer Care for Dinning offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
3
3
years of professional experience
Work History
Associate
Ay Manufacturing
2023.08 - Current
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Established a positive work environment through effective communication and teamwork.
- Reduced application errors through vigilant attention to detail during processing tasks.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Costumer Service
Liberty Dinning
2023.02 - 2023.05
- Provided excellent customer service, addressing concerns promptly and professionally.
- Enhanced attendee experience by providing exceptional customer service during conventions.
- Streamlined order processing for faster customer service and increased satisfaction.
- Provided exceptional customer service, addressing passenger concerns professionally and courteously.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Provided daily direct customer service and support for 120 commercial clients.
Patient Scheduler
Precision Imaging Center
2022.05 - 2022.08
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
- Coordinated with other departments for seamless patient transfers, expediting necessary follow-up appointments.
- Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.
Personal Assistant to the Owner
Polar Bear Air Conditioning
2021.05 - 2021.08
- Maintained and organized workspace; which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Displayed absolute discretion in handling confidential information.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
Education
Bachelor of Science - Political Science
Liberty University
Lynchburg, VA05.2026
High School Diploma -
Hillcrest Lutheran Academy
Fergus Falls, MN05.2021
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Leadership Qualities
Customer interaction
Customer Engagement
Decision-Making
Native Spanish fluency
Strong Communication Skills
Adaptability to Change
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Associate
Ay Manufacturing
2023.08 - Current
Costumer Service
Liberty Dinning
2023.02 - 2023.05
Patient Scheduler
Precision Imaging Center
2022.05 - 2022.08
Personal Assistant to the Owner
Polar Bear Air Conditioning
2021.05 - 2021.08
Bachelor of Science - Political Science
Liberty University
High School Diploma -
Hillcrest Lutheran Academy
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