Anais Torres
Pembroke Pines
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Lash Technician
Mirror mirror lash spa
Miami Fl
01.2025 - Current
- Consistently met or exceeded sales goals set by management team members.
- Built strong relationships with customers by providing exceptional customer service.
- Ensured that all products used were within their expiration date and properly stored away from direct sunlight or heat sources.
- Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
- Followed strict hygiene standards at all times while performing treatments.
Playland Indoor Cafe
Playland indoor cafe
Pineville
07.2023 - 12.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated cash registers to complete sales transactions quickly and accurately.
- Resolved customer complaints professionally and efficiently.
- Provided excellent customer service during all interactions with customers.
- Responded to customers' questions regarding store policies and services.
- Followed safety guidelines in order to prevent accidents on the job.
Prospect Airport Services
Prospect Airport Services
Charlotte
03.2023 - 07.2023
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Provided safety instructions to passengers prior to takeoff and landing.
Goodwill
Goodwill
Charlotte
12.2022 - 06.2023
- Discounted purchases by scanning and redeeming coupons.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Greeted customers to determine wants or needs.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Organized displays to attract customers and promote sales.
Yarumba
Yarumba restaurant
Miami
02.2021 - 10.2022
- Communicated effectively with kitchen staff regarding order status updates.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Accurately tallied checks at the end of each shift.
- Informed customers of daily specials and signature menu items.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
High School Diploma -
Weddington High School
Matthews, NC06-2020
Skills
- Customer service
- Cash handling
- Inventory management
- Sales transactions
- Effective communication
- Problem solving
- Time management
- Product knowledge
- Task prioritization
- Multitasking
- Hygiene compliance
- Sales techniques
- Team collaboration
- Task organization
- Decision-making
- Organization
Languages
2
Timeline
Lash Technician
Mirror mirror lash spa
01.2025 - Current
Playland Indoor Cafe
Playland indoor cafe
07.2023 - 12.2024
Prospect Airport Services
Prospect Airport Services
03.2023 - 07.2023
Goodwill
Goodwill
12.2022 - 06.2023
Yarumba
Yarumba restaurant
02.2021 - 10.2022
High School Diploma -
Weddington High School