Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anaisa Comerford

Olmsted Falls,OH

Summary

Healthcare professional prepared to excel in patient care and administrative duties. Proven ability to manage patient interactions, coordinate appointments, and support clinical operations. Known for team collaboration and adaptability, leveraging communication and organizational skills to achieve optimal patient outcomes.

Overview

6
6
years of professional experience

Work History

Patient Service Specialist

Cleveland Clinic
06.2023 - Current
  • Achieved improved patient satisfaction by streamlining service during check-ins and scheduling.
  • Upheld HIPAA regulations by meticulously managing confidential patient information.
  • Responded effectively to policy updates, ensuring operational accuracy and efficiency.
  • Guided new team members through clinic processes, cultivating a supportive workplace culture.
  • Experience in Adult and Pediatric Primary Care, Internal Medicine, and Cardiology
  • Work POST for the Appointment Center

Production Worker

HomeCity Ice
05.2022 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Participated in cross-functional teams to address production issues, leading to smoother operations.
  • Played key role in achieving production targets, consistently meeting daily quotas.

Family Nanny

Care.com Inc
01.2022 - 05.2022
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.
  • Enhanced children''s cognitive development by implementing educational and stimulating activities.
  • Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
  • Promoted healthy habits through nutritious meal planning and engaging in regular outdoor activities with the children.
  • Coordinated transportation arrangements for extracurricular activities, doctor appointments, and other necessary engagements.
  • Encouraged children's self-expression through arts and crafts, enhancing their creativity.
  • Maintained open and effective communication with parents about children's progress and daily activities, ensuring peace of mind.

Crew Member

Taco Bell
10.2019 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Crew Member

Dairy Queen Grill & Chill
08.2019 - 10.2019
  • Executed front counter and drive-thru operations, ensuring efficient service delivery.
  • Took orders, prepared meals, and processed payments accurately.
  • Demonstrated strong multitasking skills by managing multiple orders simultaneously while maintaining quality.
  • Collaborated effectively with teammates and welcomed feedback from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

BBA - Healthcare Administration

Cleveland State University
Cleveland, OH
05-2025

Skills

  • Appointment scheduling
  • Patient confidentiality
  • Insurance verification
  • Professionalism and ethics
  • Healthcare systems
  • HIPAA compliance
  • Customer service
  • Patient registration
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Team leadership
  • Customer follow-up
  • Patient check-in
  • Registration and admissions

Timeline

Patient Service Specialist

Cleveland Clinic
06.2023 - Current

Production Worker

HomeCity Ice
05.2022 - Current

Family Nanny

Care.com Inc
01.2022 - 05.2022

Crew Member

Taco Bell
10.2019 - 08.2021

Crew Member

Dairy Queen Grill & Chill
08.2019 - 10.2019

BBA - Healthcare Administration

Cleveland State University

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Anaisa Comerford