Anaisa Garcia

Intake Specialist
• Responsible for client screening, client in-take procedures and filing insurance claims.
• Gathered pertinent information from potential clients, including background details, case facts, contact information.
Property Damage Specialist
• Follow verification procedures and prepare records for archiving.
• Assessed damage to property, vehicles and personal belongings.
• Processed paperwork related to claims, including forms, applications, releases and authorizations.
• Evaluated loss adjusting expenses against established standards.
Legal Records Clerk
• Responsible for obtaining billing and medical records, performing clerical functions in the records department, retrieving mail, organizing, managing all records and documents.
• Demonstrating a thorough understanding with HIPAA regulations and compliance requirements to safeguard confidential medical information.
• Initiate claims with private subrogation companies, government, Medi-Cal & Medicare.
• Manage, maintain and handle pre-litigation personal injury cases by gathering medical and billing records.
• Manage account balances to discover outstanding debts.

• Greeted patients, provided them with necessary paperwork, and verified insurance information.
• Answered incoming calls, scheduled appointments, and confirmed patient visits.
• Prepared correspondence letters for insurance companies related to claims processing.
• Processed referrals to specialists when required by the dentist.
• Organized patient charts prior to each appointment in order to save time during check-in process.

• Maintain knowledge of mailboxes and tenants.
• Sorted incoming mail for distribution to staff, departments and external customers.
• Operate all other software packages.
• Receive and process packages for shipping, including lifting, measuring and weighing packages, accessing shipment manifesting software and generating labels.
• Process and document damaged shipments, late and lost package claims.
• Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient and productive manner.
• Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.

• Organized and maintained filing systems for documents and records.
• Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
• Scheduled meetings, appointments and travel arrangements for staff members.
• Maintained confidential records and files related to executive operations.