Health Connect
Ana Isabel Saavedra
Front Desk Receptionist
Bakersfield,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position in family friendly environment. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Greeter/COVID-19 Desk Clerk/Physical Therapy Clerk
Insight Global (Kaiser Permanente)
Bakersfield, CA
09.2021 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained clean, tidy and sanitized common areas for personnel and guests.
- Maintained stocked items in the COVID tent such as, nose swabs, saliva kits, informational flyers and more.
- Used Hyperspace to get patients information and check them in when arriving at the COVID tent to get tested.
- Booked appointments for our physical and speech therapy departments.
- Called patients a day to verify their appointments for the next day, confirmed, cancelled or even rescheduled appointments if needed.
Cashier/Sales Floor Associate
Bath & Body Works
Bakersfield, CA
04.2021 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Informed customers of current store promotions to encourage additional sales purchases.
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cashier/Sales Floor Associate
DD's Discount
Bakersfield, CA
11.2019 - 08.2020
- Open drawers early morning before anyone was at the store besides the manager and myself.
- Made safe deposits every morning.
- Ordered money when needed and have money ready when GARDA needed to pick up.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Learned duties for various positions and provided backup at key times such as in cashiering, sales floor, adding tags to new merchandise and taking it out to the sales floor.
Hostess/Food Runner
Leroy's Kitchen & Lounge
San Diego, CA
05.2019 - 09.2019
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assisted managers with quickly resolving service- and food-related issues.
Lead Hostess
El Roy's Tequila Bar & Kitchen
San Diego, CA
07.2018 - 05.2019
- Documented reservations and communicated changes to guests.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Hostess/Server Assistant
Flaco's Sport's Bar
San Diego, CA
10.2016 - 12.2016
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Hostess/Server
Shade's Oceanfront Bistro
San Diego, CA
08.2014 - 09.2016
- Trained new hostess when hired.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
La Jolla High School
La Jolla, CA 09.2010 - 06.2014
Skills
Bilingual (Spanish & English) Also know a little bit of Sign Language
Scheduling
Friendly Personality
Ability To Multitask
Comfortable Answering Phone & Emails
Stay Calm Under Pressure
Fast Learner
Comfortable Processing Cash or Cards
Software
Teams
Microsoft Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Greeter/COVID-19 Desk Clerk/Physical Therapy Clerk
Insight Global (Kaiser Permanente)
09.2021 - Current
Cashier/Sales Floor Associate
Bath & Body Works
04.2021 - 08.2021
Cashier/Sales Floor Associate
DD's Discount
11.2019 - 08.2020
Hostess/Food Runner
Leroy's Kitchen & Lounge
05.2019 - 09.2019
Lead Hostess
El Roy's Tequila Bar & Kitchen
07.2018 - 05.2019
Hostess/Server Assistant
Flaco's Sport's Bar
10.2016 - 12.2016
Hostess/Server
Shade's Oceanfront Bistro
08.2014 - 09.2016
High School Diploma -
La Jolla High School
09.2010 - 06.2014