Anaiya Baker

Dallas,TX

Summary

Results-driven Insurance Agent and Claims Processor with expertise in helping clients select coverage that fits their needs while providing seamless claims support. Recognized for building trust, handling objections effectively, and delivering personalized solutions. Adept at balancing sales performance with a strong commitment to client satisfaction and retention.

Overview

year of professional experience

Work History

Claims Representative

Safelite Solutions

Remote

01.2026 - Current

Processed claims efficiently, ensuring compliance with company policies and procedures.
Communicated effectively with customers to gather necessary information for claims resolution.
Investigated claim discrepancies, providing accurate assessments and timely decisions.
Maintained detailed records of claims transactions using proprietary software systems.
Worked productively in fast-moving work environment to process large volumes of claims.

Insurance Agent

Geico

01.2025 - 01.2026

Developed and maintained strong relationships with clients to understand their insurance needs and provide tailored solutions.
Prepared and presented comprehensive insurance proposals, effectively communicating policy benefits and coverage options.
Implemented strategies to exceed sales targets, achieving recognition as a top performer within the agency.
Participated in ongoing professional development and training to stay updated on industry trends and regulatory changes.
Provided guidance about different types of insurance products available.

Education

High School Diploma - undefined

Mansfield Summit Highschool

Skills

Claims Processing
Customer Service Excellence
Negotiation Skills
Insurance Product Knowledge
Problem solver
Empathy

Problem Solving
Effective Communication
Client Relationship Management
Insurance claims review
Claims investigation
Overcoming objections

Timeline