Anaiyah Muhsin

• Verified patient information and ensured accurate data entry.

• Reviewed and corrected data discrepancies to maintain accuracy.

• Maintained efficiency in high-volume workflows.

• Conducted blood draws and specimen collections following strict safety and procedural guidelines.

• Organized and documented patient records, ensuring compliance with HIPAA standards.

• Supported patients by explaining procedures and addressing concerns to ease anxiety.

• Labeled and processed specimens with high accuracy, ensuring readiness for testing.

• Reviewed and verified patient and specimen information for accuracy and compliance.

• Collaborated with lab staff to improve handling procedures while maintaining integrity.

• Resolved client issues with empathy, enhancing customer satisfaction and loyalty.

• Provided test preparation information, improving client readiness and experiences.

• Developed creative solutions for complex client inquiries.