Anaiyla Sheard
Memphis,TN
Summary
Self motivated, expert team leadership, and a strong leader. Reliable and great at promoting customer loyalty, satisfaction and purchases. Dedicated and dependable relationship-builder with superior work ethic.
Overview
2
2
years of professional experience
Work History
Amazon
Warehouse Associate
11.2022 - Current
- Learning ambassador for department
- Resolve customer disputes courteously to enhance customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 25 pounds.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
Walmart
Stocker Walmart
08.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Panera Bread
Team Leader
04.2021 - 08.2022
- Kept store in order when manager was busy
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Education
High School Diploma -
Cordova High School
Cordova, TN05.2022
Skills
- Strategic Vision
- Online Platforms
- Use of oral and written communication
- Order Fulfillment
- Assembly and Production
- Health and Safety
Timeline
Amazon
Warehouse Associate
11.2022 - Current
Walmart
Stocker Walmart
08.2022 - 01.2023
Panera Bread
Team Leader
04.2021 - 08.2022
High School Diploma -
Cordova High School