Ana K Martinez
Moline,IL
Summary
Reliable and hardworking employee with Experience in food service, kitchen operations, cash register, customer service, and warehouse work. Comfortable working in fast-paced environments, helping customers, handling transactions, organizing products, and working as part of a team. Dependable, hardworking, and willing to learn new tasks.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Crew Member/Costumer Service
Mcdonals
Milan, IL
11.2022 - Current
- Operated kitchen equipment to prepare menu items efficiently.
- Maintained cleanliness and organization in dining and kitchen areas.
- Followed safety and sanitation procedures to ensure food quality.
- Collaborated with staff to manage inventory and stock supplies.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Provided friendly customer service during high-volume meal periods.
- Handled cash transactions accurately at the register.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into a computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
level 2 Assembler
The Hon Company
Muscatine, Iowa
08.2018 - 09.2022
- Assembled furniture components using hand and power tools.
- Inspected parts for quality and compliance with specifications.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Inspect finished products for defects and conformance to customer requirements.
- Communicated effectively with supervisors regarding production schedules and needs.
- Adjust and repair furniture when necessary.
- Data entry to finalized labeling and packing the furniture.
Slicer/Poucher
Kraft Heinz
Davenport, Iowa
08.2014 - 08.2018
- Operated slicing machines to ensure precise portion control for production.
- Monitored meat during the pouching process and ensured proper placement in packaging.
- Inspected production line for defective seals and promptly removed them to maintain quality.
- Inspecting code date and time on packages.
- Labeling finalized boxes with the correct code date and product name.
- Assisted in training new operators on machine setup and safety protocols.
- Sorted and placed rejected items and lightweight materials onto the production line for packing.
- Maintain a clean and safe work environment according to company policies and procedures.
Packer
X Pack
Milan , IL
11.2013 - 08.2014
- Packaged products efficiently for shipment to ensure timely delivery.
- Inspected items for quality and accuracy before packing.
- Followed safety protocols while handling packaging materials and equipment.
- Maintained a clean and organized packing area to promote safety.
- Secured items in appropriate packing materials to prevent damage during transit. using appropriate packing materials.
- Verified labels for appropriate order numbers and item specifications.
- Assembled cartons, crates, and containers to prepare for shipping.
Education
High School Diploma -
Sunny Side High School
Fesno California06-2011
Skills
- Customer service
- Payment processing
- Kitchen support
- Production line work
- Stocking and organizing
- Warehouse operations
- Loading and unloading
- Cleaning
- Time management
- Problem-solving
- Attention to detail
- Multitasking
- Collaborative work
- Initiative and Self-motivation
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member/Costumer Service
Mcdonals
11.2022 - Current
level 2 Assembler
The Hon Company
08.2018 - 09.2022
Slicer/Poucher
Kraft Heinz
08.2014 - 08.2018
Packer
X Pack
11.2013 - 08.2014
High School Diploma -
Sunny Side High School