Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Anakaren Hurtado

Glenwood Springs,CO

Summary

Energetic and friendly individual with over 12+ years of experience in customer service, ranging from health care to human services. Highly-motivated with a desire to take on new challenges.

Overview

12
12
years of professional experience

Work History

Child Support Case Manager

Garfield County Department Of Human Services
Glenwood Springs, Colorado
08.2024 - Current
  • Establish and Modify Orders through Negotiation Conferences.
  • Attend court hearings as a representative of the organization when needed.
  • Collaborate with lawyers and employers involved in a client's case.
  • Work reports on cases and submitted them to supervisors as required.
  • Communicate with legal services providers, social services agencies, and local judicial systems regarding cases.

Administrative Assistant III

Garfield County Department Of Human Services
Glenwood Springs, CO
11.2022 - 07.2024
  • Assisted customers at the front desk in a professional manner, responding to inquiries about DHS programs/services/community resources, directing them to appropriate personnel, and if needed assist in filling out paperwork.
  • Received incoming calls while providing information or transferring callers to appropriate personnel. Manage voicemails and faxes..
  • Translated documents (English/Spanish) for DHS programs and interpreted (English/Spanish) for clients at the office as needed.
  • Colorado State Notary- Notarized documents for clients as needed.

Eligibility Technician

Garfield County Department Of Human Services
Glenwood Springs, CO
10.2019 - 11.2022
  • Conducted interviews with applicants, explaining benefits, programs, and processes.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for SNAP, Adult Programs, and Medical Assistance.
  • Interacted with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Informed applicants of other agencies providing useful or related assistance.

Registered Nurse

Valley View Hospital
Glenwood Springs, CO
08.2013 - 10.2019
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.

Education

Bachelor of Science - Nursing

Colorado Mesa University
05.2013

Skills

  • Time Management
  • Communication
  • Task Prioritization
  • Bilingual (English and Spanish)
  • Customer service
  • Team collaboration

Volunteer Work

Board Member- Community Health Initiatives -

Glenwood Springs, CO January 2018- Current

Timeline

Child Support Case Manager

Garfield County Department Of Human Services
08.2024 - Current

Administrative Assistant III

Garfield County Department Of Human Services
11.2022 - 07.2024

Eligibility Technician

Garfield County Department Of Human Services
10.2019 - 11.2022

Registered Nurse

Valley View Hospital
08.2013 - 10.2019

Bachelor of Science - Nursing

Colorado Mesa University

Similar Profiles

CREATE PROFILE