Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
International Sales Development Manager
DeltaTrak Inc.
01.2016 - Current
Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
Leveraged expert knowledge of domestic and international shipping regulations to ensure compliance within all aspects of the supply chain process.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Built long-lasting client relationships through excellent customer service and consistent followups.
Expedited shipment handling, prioritizing urgent orders to ensure on-time delivery for clients with tight deadlines.
Streamlined international shipping processes by implementing efficient logistics management strategies.
Provided training to new employees on international shipping procedures, documentation requirements, and compliance best practices.
Handled cash transactions accurately, maintaining proper documentation for accounting purposes.
Streamlined billing processes for increased efficiency and accuracy in payment collections.
Front Desk Receptionist
Manteca Optometric Eye Care Center & Discovery Optometry
01.2014 - 01.2016
Front desk customer service
Checking in patients and updating electronic medical records for accuracy and completion
Booking appointments and answering high level of phone calls
Authorizing Insurance (Medical and Vision)
Interpreting insurances to patients
Direct office patient flow
Calculate charges, collect fees and post payments for all patients
Ensure that all HIPAA rules and regulations are in compliance and followed at all times
Office marketing projects.
Education
Business Office Administration, Accounting Principles & Marketing, Business Basics & Office Administration, Business Calculations, Medical Billing and Collections -
UEI College
Stockton, CA
01.2015
High School Diploma -
Manteca High School
Manteca, CA
05.2013
Skills
Bilingual - Spanish/English
Administration and Management
Employee presentations
Sales Forecasting Abilities
International Shipping (Starship)
Territory Management
CRM Software, Salesforce, Macola
Time Management
Customer Billing
Languages
Spanish
Native or Bilingual
Timeline
International Sales Development Manager
DeltaTrak Inc.
01.2016 - Current
Front Desk Receptionist
Manteca Optometric Eye Care Center & Discovery Optometry
01.2014 - 01.2016
Business Office Administration, Accounting Principles & Marketing, Business Basics & Office Administration, Business Calculations, Medical Billing and Collections -