Ana Karen Romero
El Paso,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Hairstylist
Beauty Alliance
El Paso, TX
02.2021 - Current
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Recommended products to clients based on their individual needs.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Developed relationships with new clients through referrals from existing customers.
- Organized scheduling of appointments throughout the day.
Shift Supervisor
STARBUCKS COFFEE COMPANY
El Paso, TX
11.2007 - 01.2018
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Coordinated with other departments to ensure smooth workflow between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Education
License In Cosmetology - Cosmetology
Milan Institute of Cosmetology
El Paso, TX07-2015
Skills
- Hair artistry professional
- Business Management
- Color Corrections
- Relationship building and management
Timeline
Hairstylist
Beauty Alliance
02.2021 - Current
Shift Supervisor
STARBUCKS COFFEE COMPANY
11.2007 - 01.2018
License In Cosmetology - Cosmetology
Milan Institute of Cosmetology
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