Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hi, I’m
Ana Karen Tafolla
Oakland,CA
Summary
Overview
6
years of professional experience
1
Certificate
Work History
BENTLEY SCHOOL
Front Desk Coordinator
01.2022 - Current
Job overview
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Developed strategies to streamline and improve office procedures
- Assisted coworkers and staff members with special tasks on daily basis
- Volunteered to help with special projects of varying degrees of complexity
GEOVANNI TAFOLLA ROOFING
Executive Assistant
01.2019 - 01.2021
Job overview
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
OAKLAND MILITARY INSTITUTE COLLEGE PREPARATORY ACADEMY
Front Desk Reception
01.2018 - 01.2019
Job overview
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Assisted coworkers and staff members with special tasks on daily basis
Education
Arizona State UniversityTEMPE, AZ
Bachelor’s of Science from Digital Audience, Business
12.2022
University Overview
- cum laude graduate
MESA COMMUNITY COLLEGEMESA, AZ
Associate
2021
University Overview
Skills
- Data Entry Documentation
- Customer Service
- Records Management Systems
- Advanced MS Office Suite Knowledge
- Report Analysis
- Customer and Client Relations
- Internal Communications
- Database Organization
- Time Management
- Master Calender Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- Google Data Analytics, Coursera - In Progress
Timeline
Front Desk Coordinator
BENTLEY SCHOOL
01.2022 - Current
Executive Assistant
GEOVANNI TAFOLLA ROOFING
01.2019 - 01.2021
Front Desk Reception
OAKLAND MILITARY INSTITUTE COLLEGE PREPARATORY ACADEMY
01.2018 - 01.2019
Arizona State University
Bachelor’s of Science from Digital Audience, Business
MESA COMMUNITY COLLEGE
Associate
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