ANAKARINA BARTLETT

Heart of house service Facilitate the opening and closing of the boutique; Assisted Sales advisor's selling ceremony to ensure optimal Customer service

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently met team goals while contributing to the overall success of the boutique team.
• Processed transactions efficiently using the point-of-sale system while ensuring accuracy in cash handling and closing banking deposits
• Improved efficiency of store operations by implementing new organizational systems for product storage
• Assisted in inventory management, conducting routine stock checks ,pulling stock for transfers and Markdowns.
• Maintained a visually appealing store environment with regular cleaning, organizing, and merchandise presentation updates.
• Contributed creative input on marketing materials used throughout the boutique social media, in-store signage,sign laminations for story boards,merchandise back-stocking
• Actively participated in staff meetings, sharing ideas for improving store performance and discussing best practices among colleagues.
• Handled merchandise returns and exchanges professionally, adhering to company policies without compromising customer relationships or personal data..
• Collaborated with team members to achieve a seamless flow of operations during high-traffic periods ; locating Stock and Making boxes to Chanel standards to improve selling
• Tracked store inventory and coordinated new stock to keep adequate merchandise on hand for sustained sales.
• Engaged in friendly conversation with customer to better uncover individual needs for repairs and warranty services.
• Contributed creative input on marketing materials,signs for the boutique backstock ; Signage ,organizing stock.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Aided Visual merchandiser's when new collections arrived to be floor ready and diplay .
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized with a strong work ethic.
• Developed and maintained courteous and effective working relationships.

• Customer Service Baker Front counter service for Bakery
• Baking goods ; variety of Cookies .
• Daily ,slicing and packaging pricing baked goods: bread loafs ,cake loafs ,corn bread ...
• Cleaning of bakery to state /fed standards daily,
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
• Demonstrated proficiency in using bakery equipment safely and efficiently, minimizing downtime and accidents.
• Prioritized helping customers over completing other routine tasks in store.
• Stocked , Replenished bake goods in bakery and store bread aisle

• Work with Customers in English and Spanish to resolve loan and online services issues, via phone, email, text, Chat
• Improving operations, providing exceptional service to Customers and loan officers, Title, and Funding departments
• Addressing customer concerns and complaints
• Act as point of contact for complaints and escalate issues as appropriate via phone, email, text
• Corp office supply purchasing agent for 6 departments Loan officers, Titles, Funding, Customer service, Human resources
• Executive and, Client Documents shipping and Distribution of Fed ex, UPS USPS to departs and Executives
• Assigning Clients to LO agents Web Chat, Emails, Incoming Phone calls and texts
• Corporation office Reception
• Collaborated with other departments to resolve issues quickly, maintaining seamless workflow during busy periods.
• Improved customer satisfaction with timely status updates and transparent communications during the loan process.
• Enhanced loan processing efficiency by streamlining documentation and communication between departments.
• Maintained strict confidentiality of bank records and client information.
• Developed strong relationships with customers through high levels of customer service.

• Work with Customers to resolve Credit and online services issues, improve operations, provide exceptional service to Customers and in-store sales associates
• Various administrative functions, including banking, auditing registers, filing, and bookkeeping
• Liaised with customers, management, and sales team to better meet customers’ needs
• Promoted company reputation and build a loyal client base by working diligently and consistently to resolve issues and improve customer satisfaction
• Handled and processed online return issues for store and online customers
• Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.