A motivated computer engineering student with practical expertise in hardware troubleshooting, electronics repair, and system configuration. Combines two years of hands-on technical experience with an understanding in customer service, specializing in translating complex technical concepts for non-technical users. A collaborative problem-solver dedicated to efficient team operations and maximizing user success.
Overview
4
4
years of professional experience
Work History
ITD Apprentice
Compton Unified School District ITD Apprenticeship
Compton, California
01.2025 - 08.2025
Supported the ITD department with troubleshooting devices and maintaining student devices and classroom technology. Assisted school staff and students with technical issues while being able to learn hands-on experiences of the support process. Daily tasks consisted of receiving Chromebook shipment leading us to setting up and installing software.
Skills Gained:
Assisted in troubleshooting hardware and software issues to enhance operational efficiency.
Supported IT team in maintaining network systems and ensuring system integrity.
Collaborated with staff to provide technical support and training on software applications.