Culture
Ana Laura Alvarez Gomez
Tourism Managment
Ciudad De Mèxico,México
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Culinary Administrator
Virgin Voyages
Miami, Florida
01.2022 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time.
- Meets and greets all new joining Culinary team members to show them to their accommodation and line manager.
- Assists the Snr. Executive Chef and Executive Chefs in reporting Time and Attendance hours of work and rest.
- Responsible for liaising with the Crew Service Manager when communicating leaving arrangements for those culinary team members disembarking.
- Responsible for the upkeep of the Culinary work rota and makes manual adjustments when required.
Barista
Four Seasons
Mexico , Mexico City
12.2017 - 09.2018
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Welcome all guest and helped them with their orders.
- Prepared and served hot and cold beverages such as coffee, espresso drinks and teas
Culinary Operations Coordinator
Royal Caribbean International
Miami, Florida
01.2016 - 05.2016
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Prepared variety of different written communications, reports and documents.
- In-charge of the culinary logistics, sign in - off crew, give them the welcome tour to the ship and work station and safety courses.
Pastry Cook
Royal Caribbean International
Miami, Florida
11.2014 - 01.2016
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Utilized pastry blenders, wire whisks and sifters to combine measured ingredients into bowls.
- Also I worked underpreassure preparing the plates for the main restaurant always taking care of the quality of the presentation.
- I was incharge of preparing the desserts of a specialty restaurant
Merchandise & Food and Beverage Hostess
Walt Disney Company
Orlando, Florida
01.2012 - 07.2012
- Cash handling, stocking and cleaning the area.
- Help translate when necessary.
- Elaborate different kinds of foods and handling different kind of equipments.
Education
Máster - Hotel And Restaurant Managment
The OSTELEA School of Tourism
Madrid, Spain 10.2018 - 09.2019
Bachelor Degree - Tourism Managment
Universidad Anáhuac México Norte
Mexico City 08.2009 - 12.2013
Skills
Culinary staff operations
Culinary operations
Time management
Positive working relationships
Verbal and written communication
Interests
Languages
Movies
Timeline
Culinary Administrator
Virgin Voyages
01.2022 - Current
Máster - Hotel And Restaurant Managment
The OSTELEA School of Tourism
10.2018 - 09.2019
Barista
Four Seasons
12.2017 - 09.2018
Culinary Operations Coordinator
Royal Caribbean International
01.2016 - 05.2016
Pastry Cook
Royal Caribbean International
11.2014 - 01.2016
Merchandise & Food and Beverage Hostess
Walt Disney Company
01.2012 - 07.2012
Bachelor Degree - Tourism Managment
Universidad Anáhuac México Norte
08.2009 - 12.2013