Overview
Work History
Education
Skills
Interests
Timeline
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Ana Laura Alvarez Gomez

Tourism Managment
Ciudad De Mèxico,México

Overview

4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Culinary Administrator

Virgin Voyages
Miami, Florida
01.2022 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Meets and greets all new joining Culinary team members to show them to their accommodation and line manager.
  • Assists the Snr. Executive Chef and Executive Chefs in reporting Time and Attendance hours of work and rest.
  • Responsible for liaising with the Crew Service Manager when communicating leaving arrangements for those culinary team members disembarking.
  • Responsible for the upkeep of the Culinary work rota and makes manual adjustments when required.

Barista

Four Seasons
Mexico , Mexico City
12.2017 - 09.2018
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Welcome all guest and helped them with their orders.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks and teas

Culinary Operations Coordinator

Royal Caribbean International
Miami, Florida
01.2016 - 05.2016
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Prepared variety of different written communications, reports and documents.
  • In-charge of the culinary logistics, sign in - off crew, give them the welcome tour to the ship and work station and safety courses.

Pastry Cook

Royal Caribbean International
Miami, Florida
11.2014 - 01.2016
  • Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
  • Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
  • Utilized pastry blenders, wire whisks and sifters to combine measured ingredients into bowls.
  • Also I worked underpreassure preparing the plates for the main restaurant always taking care of the quality of the presentation.
  • I was incharge of preparing the desserts of a specialty restaurant

Merchandise & Food and Beverage Hostess

Walt Disney Company
Orlando, Florida
01.2012 - 07.2012
  • Cash handling, stocking and cleaning the area.
  • Help translate when necessary.
  • Elaborate different kinds of foods and handling different kind of equipments.

Education

Máster - Hotel And Restaurant Managment

The OSTELEA School of Tourism
Madrid, Spain
10.2018 - 09.2019

Bachelor Degree - Tourism Managment

Universidad Anáhuac México Norte
Mexico City
08.2009 - 12.2013

Skills

    Culinary staff operations

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Interests

Culture

Languages

Movies

Timeline

Culinary Administrator

Virgin Voyages
01.2022 - Current

Máster - Hotel And Restaurant Managment

The OSTELEA School of Tourism
10.2018 - 09.2019

Barista

Four Seasons
12.2017 - 09.2018

Culinary Operations Coordinator

Royal Caribbean International
01.2016 - 05.2016

Pastry Cook

Royal Caribbean International
11.2014 - 01.2016

Merchandise & Food and Beverage Hostess

Walt Disney Company
01.2012 - 07.2012

Bachelor Degree - Tourism Managment

Universidad Anáhuac México Norte
08.2009 - 12.2013
Ana Laura Alvarez GomezTourism Managment