Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Laura Morales

Weslaco,TX

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Sales known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and up beat Sale successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Sales known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat Sales successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Sales Associate/ Cashier

Michael Kors
10.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Raymondville High School
Raymondville, TX
05.2008

Skills

  • Inventory Control
  • Contract Preparation
  • Customer Needs Assessment
  • Business Development
  • Sales Development
  • Product Sales
  • Promotional Support
  • Order Processing
  • Payment Processing
  • Cleaning Techniques
  • Verbal/Written Communication
  • Conflict Resolution
  • Excellent People Skills
  • Merchandising Understanding
  • Reliable and Punctual
  • Merchandise Display
  • Outgoing Personality
  • Merchandising Knowledge
  • Flexible Schedule
  • Point of Sale Operation
  • Sales Trends
  • Relationship Building
  • Meeting Deadlines
  • Problem-Solving Skills
  • Teamwork and Collaboration
  • Professional Demeanor
  • Strategic Planning
  • Sales Expertise
  • Listening Skills
  • Cash Handling
  • Money Handling
  • Multi-Tasking Strength
  • Sales Goals Attainment
  • Problem-Solving
  • Sales Forecasting
  • Cash Handling Accuracy
  • Exceptional Customer Service
  • Sales Training
  • Guest Relations
  • Cash Register Operation
  • Customer Service
  • Display Setup
  • Fitting Room Maintenance
  • Client Service
  • Self-Checkout Assistance
  • Relationship Selling
  • Store Opening and Closing

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate/ Cashier

Michael Kors
10.2022 - 05.2023

High School Diploma -

Raymondville High School
Ana Laura Morales