ANA LAURA SOLIS
Laredo,TX
Summary
Accomplished individual with in-depth experience consistently rising through the ranks seeking an Assistant Manager position. Bringing over 15 years of experience in management, with a strong focus on patient care, team leadership, and operational efficiency. Eager to contribute to a dynamic team and support the delivery of high-quality services. Encouraging manager and analytical problem-solver with team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Over the Road Truck Driver
PAM Transportation Services Inc
11.2021 - 08.2024
- Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
- Managed paperwork accurately and efficiently, including bills of lading, driver manifests, and expense reports.
- Enhanced efficiency by planning optimal routes and adhering to strict delivery schedules.
- Maximized vehicle performance with regular maintenance checks, identifying and resolving potential issues before they escalated.
Mobile Operation Supervisor
South Texas Blood & Tissue
03.2016 - 09.2021
- Monitor and evaluate staff performance, providing constructive feedback designed to promote growth with in the organization
- Handled patient concerns and resolve issues promptly to ensure a positive experience
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
Assistant Manager
Grifols Bio Mat USA Inc.
10.2007 - 03.2016
- Manage inventory levels to minimize stockouts while reducing overhead cost on a weekly and monthly basis.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Create bi-weekly schedules for employees using DEH minimizing overtime
- Continuously monitor patients and plasmapheresis machines for donor and product safety
- Work collaboratively with the management team to meet the center and division’s goals
- Manage payroll, create and administer annual evaluations, corrective actions and develop improvement plans
- Handle opening and closing duties such as receiving positive test results properly placing holds and notifying appropriate entities ensuring product shipped successfully
- Submit work order to outside vender to ensure upkeep.
- Review, investigate and resolve customer complaints in a timely manner
- Conduct daily, weekly and monthly review of logs
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the center.
- Enhanced team productivity by streamlining operational processes.
- Led daily and weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
J.B. Alexander High School
Skills
- Leadership & Management: Team Supervision, Staff Training, Performance Evaluation
- Operational Efficiency: Scheduling, Inventory Management, Process and Policy Improvement
- Regulatory Compliance: HIPPA, OSHA Standards, Quality Procedures
- Complex problem-solving and strategic management
- Staff Discipline and policy enforcement
- Expectation setting
- Team building and collaboration
- Multitasking abilities
- Effective communication
- Adaptability and Flexibility
- Strong organizational skills
Certification
- Phlebotomist
- Team Leader
- Training Coordinator
- Screener
- 8150 Technician
- PCS2 Technician
- Plasma Processor
References
- Annamarie Prescott (210) 906-0987, Director, Quality Systems Administrator
- Magaly Flores, (956) 324-0548, Therapitos, Occupational Therapist Asst.
- Meagan Pavek-Guevara, (956) 206-9381, Senior Quality Control Associate
Timeline
Over the Road Truck Driver
PAM Transportation Services Inc
11.2021 - 08.2024
Mobile Operation Supervisor
South Texas Blood & Tissue
03.2016 - 09.2021
Assistant Manager
Grifols Bio Mat USA Inc.
10.2007 - 03.2016
J.B. Alexander High School
- Phlebotomist
- Team Leader
- Training Coordinator
- Screener
- 8150 Technician
- PCS2 Technician
- Plasma Processor
Similar Profiles
Juan AldacoJuan Aldaco
Program Manager at PAM Transportation Services IncProgram Manager at PAM Transportation Services Inc
William AlasWilliam Alas
Fleet Manager at PAM Transportation Services IncFleet Manager at PAM Transportation Services Inc
Paul NiehoffPaul Niehoff
Commercial Truck Driver at PAM Transportation Services IncCommercial Truck Driver at PAM Transportation Services Inc