Ana Laura Venancio Tregilio

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Addressed guest concerns promptly and professionally, fostering positive dining atmosphere.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Developed strong rapport with regular customers, encouraging repeat visits and loyalty to establishment.
• Contributed positively to overall workplace culture through proactive communication, problem-solving, and commitment to continuous improvement.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
• Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Folded around 50 pairs of napkins and prepared silverware sets to provide adequate supply for host station.
• Communicated with kitchen staff to enable accurate food preparation.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Processed orders and sent to kitchen employees for preparation.
• Inspected dishes and utensils for cleanliness.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Checked guests' identification before serving alcoholic beverages.

Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.

• Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
• Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
• Developed bilingual abilities in Spanish through immersive conversation and activities.
• Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
• Transported children safely to school 5 days in a week, activities 3 days in a week and appointments on time.
• Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
• Developed creative activities to encourage physical, social and emotional growth.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
• Taught children to organize toys, wash hands, and share by leading by example.
• Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
• Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
• Kept children's areas neat and clean.
• Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
• Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.

• Developed innovative lesson plans to engage students in English language learning.
• Prepared and implemented lesson plans covering required course topics.
• Assessed student progress and provided feedback to improve performance and establish academic success.
• Improved classroom management by implementing consistent routines and clear expectations for behavior.
• Planned dynamic lessons to increase student comprehension of books and literary concepts.
• Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
• Prepared comprehensive English curriculum for multiple classes.
• Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
• Promoted positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
• Assisted struggling students through targeted interventions, leading to increased academic success.
• Kept classroom organized, clean and safe for students and visitors.
• Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
• Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
• Attended department meetings to develop and update course curricula.
• Led after-school tutoring sessions for students needing extra support or enrichment opportunities, resulting in improved academic outcomes.

• Used written exercises to test and develop reading and writing foreign languages.
• Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
• Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
• Contributed to curriculum development, ensuring alignment with state standards and incorporation of best practices in foreign language instruction.
• Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
• Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
• Explained concepts and assignments in both native and non-native languages.

• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student learning objectives through personalized and small group assistance.
• Worked with lead teacher to monitor class schedule and take attendance.
• Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
• Maintained safety and security by overseeing students in recess environments.
• Reviewed lesson material with students individually or in small groups.
• Helped teachers recognize learning issues evidenced in one-to-one support instruction.
• Documented student progress and communicated with parents to keep informed.
• Enhanced student engagement by creating interactive learning activities.