Ana Laura Vazquez
Laredo,TX
Summary
Seeking position within the Import Specialist
Customs and Border Protection
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Entry Coordinator
Ranger Land Systems
07.2023 - Current
- Assist with receiving migrants at intake, storing, and tracking their personal property, and providing for their security and well-being while they are detained in CBP custody.
- Drafting and maintaining administrative paperwork related to the processing of migrants in DHS/CBP custody, including report concerning the transportation and deportations of detained migrants.
- Logging information about detained migrants into DHS/CBP information system, including the status of welfare checks and conditions in custody hall monitor.
- Witnessing pat downs conducted by officers.
- Assist in feeding migrants. Updating the dentation log with cell assignments and custodial actions (food, medical, phone calls, and other amenities).
- Assist with I-862 (Notice to Appear) rejections send by EOIR.
- Contact non-citizen family members for contact information confirmations.
- Data entry in USEC, create forms related to the case processing (I-213, I-275, I-770, FD-249, FD-936, R-84, I-296, I-264, M444 IN USEC.
Center Manager/Sales Associate
Ace Cash Express
10.2014 - Current
- Cash checks using established risk analysis and risk management materials
- Follow and administer center security and safety procedures reporting discrepancies to District Supervisor
- Market all ACE financial services through cross-selling and solicitation; trains and assist other center employees in marking efforts
- Cross-selling auto insurance
- Process customer loans accurately following written guidelines
- Oversee daily center operations
- Supervise, monitor, and direct service associate on operations and customer service issues
- Ensure returns and cash shortages are within established limits
- Manage controllable expenses through proper staffing, utility usage, janitorial and maintenance service and inventory of non-cash supplies
- Maintain a flexible schedule to work in other centers as needed
- Key holder and work 10 to 12 hours per day
- Give the best customer service via telephone and in person.
Home Study Specialist/Bilingual
LoneStar Social Services
01.2018 - 03.2018
- Visit client and explain them the applicant application for services
- Visit client as long as I needed in order to help them fill out application
- Help client look for agencies in order to complete application and create an email
- Go over application see what they needed to complete
- Fax and take pictures and send them to the boss
- Travel out of town for visits.
Center Manager
Ace Cash Express
09.2011 - 10.2012
- Cash checks using established risk analysis and risk management materials
- Follow and administer center security and safety procedures reporting discrepancies to District Supervisor
- Market all ACE financial services through cross-selling and solicitation; trains and assist other center employees in marking efforts
- Cross-selling auto insurance
- Process customer loans accurately following written guidelines
- Oversee daily center operations
- Supervise, monitor, and direct service associate on operations and customer service issues
- Ensure returns and cash shortages are within established limits
- Manage controllable expenses through proper staffing, utility usage, janitorial and maintenance service and inventory of non-cash supplies
- Maintain a flexible schedule to work in other centers as needed
- Key holder and work 10 to 12 hours per day
- Give the best customer service via telephone and in person.
Residential Advisor
Laredo Job Corp Center
06.2010 - 10.2011
- Make ESP's evaluations for students, once a week meeting with students, introduce new students to center by giving them an orientation
- File paperwork into student's files, do case notes on students, medical referral, counseling referral, do locker inspections
- Monitor daily inside dorms and outside, monitor behavior, one by one student behavior counsel, make bed checks, monitor student's duties at night and morning, wake up students
- Give students daily day pass, make sure weekend passes are done, do Sunday's report on students and supply order, give medication to students as needed
- Counsel students with daily educational goals and work base
- Take students to work in Government vehicle, I would inspect vehicle before and after taking the student to work and help them if they had any questions with their homework even help student who were attending college.
Education
Bachelor of Arts (Psychology) -
Texas A&M International University
Laredo, Texas12.2010
Bachelor of Science in Criminal Justice -
Texas A&M International University
Laredo, Texas05.2010
Skills
- Microsoft Word, Spreadsheet & Power Point
Certification
Legal Investigation
Languages
Bilingual; fluent in English & Spanish
License
Limited Lines/License ID 1781333
Timeline
Data Entry Coordinator
Ranger Land Systems
07.2023 - Current
Home Study Specialist/Bilingual
LoneStar Social Services
01.2018 - 03.2018
Center Manager/Sales Associate
Ace Cash Express
10.2014 - Current
Center Manager
Ace Cash Express
09.2011 - 10.2012
Residential Advisor
Laredo Job Corp Center
06.2010 - 10.2011
Bachelor of Arts (Psychology) -
Texas A&M International University
Bachelor of Science in Criminal Justice -
Texas A&M International University
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