Analeah Simmons
Charlotte,NC
Summary
I am a very hardworking reliable individual, focused on always going above and beyond to support my work expectations. I am trained in the food industry, customer service, and sales industries, offering a multitude of diverse skills and abilities. I am highly motivated to continue to learn and grow my skills and elevate my work experience.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Clerk
Holiday Inn Express Hotel
Forest City, NC
01.2024 - 05.2024
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
- Assisted with room reservations, changes and cancellations.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Maintained daily records of room availability and rates.
Server/Busser
Bar Pizza
Charleston, SC
05.2023 - 08.2023
- While working here I was responsible for greeting customers, explaining the restaurants concept to them, taking orders, serving food and other items and bussing the tables
- On the days I helped open, I was responsible for filling the ice, filling the shake machine, making sure the shake station was ready, putting together the soda machine, etc
- On closing nights I would sweep, mop, clean tables, scrub and squeegee the floors and take apart the stations I was responsible for
Sales Associate
King of Pops
Charleston, SC
04.2022 - 07.2023
- With this job I was responsible for selling our product to others
- I had to be able to communicate with customers in order to gain more sales and generate the most profit
- I was responsible for taking payments through cash and credit card on a decide which connected to a company phone
- I answered questions customers had and explained ingredients and promoted product
Team Member
Come Back Shack
Charleston, SC
06.2021 - 02.2022
- I have great experience with customer service
- While working here I did everything from cooking, putting food together, serving, taking orders, cleaning/closing, prepping, and associating with customers
- I Provided customer service and was involved in training about 2 new team members each month
Education
Some College (No Degree) - Business/Finance
University of North Carolina At Charlotte
Charlotte, NCSkills
- Food Industry Expertise
- Prioritization and Time Management
- WorkKeys Platinum Certification
- Open Communication Style
- Easy-going
- Serving Experience
- Hostess Experience
- Runner/Busser Experience
- Prioritization
- Training Experience
- Language proficiency
- Reservations
- Supply Stocking
- Basic accounting
Timeline
Hotel Front Desk Clerk
Holiday Inn Express Hotel
01.2024 - 05.2024
Server/Busser
Bar Pizza
05.2023 - 08.2023
Sales Associate
King of Pops
04.2022 - 07.2023
Team Member
Come Back Shack
06.2021 - 02.2022
Some College (No Degree) - Business/Finance
University of North Carolina At Charlotte