Summary
Overview
Work History
Education
Skills
Timeline
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Analese Leonard

Summary

Accomplished Shift/Team Lead at Nekter Juice Bar, adept in problem-solving and effective communication. Demonstrated leadership in mentoring staff and enhancing customer satisfaction through proactive resolution of complaints. Excelled in child supervision as a Camp Counselor, fostering a safe and engaging environment. Skilled in POS software and maintaining high accuracy in financial transactions.

Overview

3
3
years of professional experience

Work History

Camp Counselor

Flourtown Swim Club
06.2023 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Shift Leader/Cashier Team Lead

Nekter Juice Bar
06.2021 - 12.2022
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Cashier

Giant Food Stores
03.2021 - 06.2021
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Accounting

University of Pittsburgh
Pittsburgh, PA
05.2027

Skills

  • Problem-Solving
  • Positive Engagement
  • Team Leadership
  • Effective Communication
  • Group leadership

Timeline

Camp Counselor

Flourtown Swim Club
06.2023 - Current

Shift Leader/Cashier Team Lead

Nekter Juice Bar
06.2021 - 12.2022

Cashier

Giant Food Stores
03.2021 - 06.2021

Accounting

University of Pittsburgh

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Analese Leonard