Analia Romero
Hialeah,FL
Summary
Dynamic professional with a proven track record at Dressbarn, adept in scheduling coordination and demonstrating exceptional teamwork. Excelled in enhancing operational efficiency and customer satisfaction through effective problem-solving and conflict resolution. Skilled in route planning and prioritization, consistently achieving goals with professionalism and self-motivation. Highly organized Office Assistant with background in managing high-volume calls, coordinating logistics and overseeing administrative tasks. Skilled at multi-tasking, prioritizing workloads and maintaining calm under pressure. Strengths include effective communication, problem-solving ability and proficiency in dispatch software systems. Previous roles have led to improved office efficiency and streamlined processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispatcher. /Office Assistant
sunol transport
Homestead, FL
01.2021 - 02.2024
- Maintained records of vehicle maintenance schedules and fuel usage.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Scheduled appointments for vehicle inspections, repairs or servicing as needed by dispatchers.
- Answered phones and routed voicemails to respective employees.
- Tracked shipments using GPS technology in order to provide real-time status updates.
Assistant Manager
cueba del pirata
Hialeah, FL
06.2019 - 06.2020
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised daily operations including scheduling shifts, assigning duties.
Assistant Manager
dressbarn
Hialeah, FL
01.2018 - 05.2019
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Implemented quality control measures to uphold company standards.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
Education
Florida Vocational Institute
Skills
- Typing speed
- Scheduling coordination
- Prioritization
- Route planning
- Geographical expertise
- Mail coordination
- Inventory replenishment
- Problem-solving abilities
- Conflict resolution
- Office equipment operation
- Professionalism
- Strong problem solver
- Self motivation
- Teamwork
Languages
Spanish
Full Professional
English
Limited
Affiliations
- read
- walk
- i love nature
Certification
- medical assistant
- officer manager
References
References available upon request.
Timeline
Dispatcher. /Office Assistant
sunol transport
01.2021 - 02.2024
Assistant Manager
cueba del pirata
06.2019 - 06.2020
Assistant Manager
dressbarn
01.2018 - 05.2019
Florida Vocational Institute
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