Summary
Overview
Work History
Education
Skills
Timeline
Generic

Analicia Cade

Pueblo ,CO

Summary

Dedicated professional with experience as a Correctional Officer at Doc, skilled in emergency response and conflict resolution. Proven ability to maintain safety and order, while effectively documenting incidents. Strong leadership as a Shift Lead at Wingstop, training teams to excel in customer service and operational standards. First aid certified, ensuring readiness in critical situations.

Overview

7
7
years of professional experience

Work History

Correctional Officer

Doc
Canon City Colorado
08.2024 - 08.2025
  • Monitored inmate activities to ensure safety and security within facility.
  • Conducted regular inspections of premises to identify potential hazards.
  • Responded promptly to emergencies, maintaining order during incidents.
  • Enforced facility rules and regulations consistently among inmates.
  • Documented daily activities and incidents accurately for reporting purposes.

Call Center Representative

Community Health Center
Pueblo, CO
03.2022 - 02.2023
  • Assisted patients with scheduling appointments and managing health inquiries.
  • Provided accurate information regarding services offered at Community Health Center.
  • Handled incoming calls efficiently, ensuring timely resolution of patient concerns.
  • Documented patient interactions in electronic health record systems for accuracy.

Shift Lead

Wingstop
Pueblo, CO
01.2019 - 01.2021
  • Supervised team performance to ensure adherence to operational standards and customer service excellence.
  • Trained new employees on procedures, safety protocols, and best practices for efficient workflow.
  • Managed inventory levels, ensuring timely stock replenishment and minimizing waste.
  • Assisted in scheduling shifts to maintain optimal staffing levels and meet business demands.

Education

High School Diploma -

Goal Academy
Pueblo Co

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills

Timeline

Correctional Officer

Doc
08.2024 - 08.2025

Call Center Representative

Community Health Center
03.2022 - 02.2023

Shift Lead

Wingstop
01.2019 - 01.2021

High School Diploma -

Goal Academy