Analiese Bruner

• Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
• Processed returns and exchanges courteously while upholding store policies to ensure customer satisfaction remained high.
• Assisted with training new team members on company policies, procedures, and best practices for efficient operation of the store.
• Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
• Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.

• Effectively hosted birthday parties for large groups of children, and adults.
• Organized, and instructed a group of 50+ people, during a game.
• Worked closely with children to ensure their safety and enjoyment during their gameplay.
• Collaborated with team members during the high pressured peak season that often involved multiple large groups of players at once.
• Problem solved and crafted effective solutions to an array of problems, including:

- broken game props

- tech errors

- construction events

- re-painting and demolition

- emergency fire alarm situations

• Conducted inventory evaluations and restocks in a timely manner.

• Built and established positive relationships with patrons, team members and supervisors.
• Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
• Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
• Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.