Summary
Overview
Work History
Education
Skills
Timeline
Barista

Analisa Montalvo

Gilbert,AZ

Summary

Dependable and motivated, with 2+ years of experience in customer service and team-based environments. Skilled in communication, problem-solving, cash handling, and leadership, with a strong ability to adapt quickly and manage responsibilities in fast-paced settings. Currently completing my AA and seeking opportunities to apply my interpersonal skills, reliability, and strong work ethic in both customer-focused and entry-level professional roles.


Overview

3
3
years of professional experience

Work History

Barista

Tea Fresho LLC
08.2023 - Current
  • Supervised daily operations and managed a team of 7 in a fast - paced boba tea shop, ensuring smooth workflow and quality service.
  • Overlooked and trained new team members, fostering teamwork and consistent performance.
  • Delivered strong customer service and resolved concerns promptly while building positive relationships with guests.
  • Managed inventory by tracking ingredient and supply levels.
  • Maintained a clean, safe, and organized work environment.
  • Operated and calibrated tea and coffee equipment.

Team Member

Potbelly's Sandwich Shop
08.2022 - 08.2023
  • Worked efficiently in high - volume rushes, preparing food and handling orders in both line and drive - thru
  • Collaborated with team members to maintain smooth coordination, while providing quality customer service.
  • Upheld cleanliness and safety standards with regular cleaning routines
  • Demonstrated reliability and adaptability in a fast-paced, customer-oriented environment.

Education

Associate of Arts - Behavioral Sciences

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
05-2026

High School Diploma -

Higley High School
Gilbert, AZ
11-2024

Skills

  • Customer Service & Communication
  • Time Management & Organization
  • Decision Making & Problem Solving
  • Cash Handling & POS Systems
  • Order Accuracy & Fast-Paced Multitasking
  • Opening & Closing Procedures
  • Team Collaboration & Leadership
  • Adaptability & Reliability
  • Strong Memory & Attention to Detail

Timeline

Barista

Tea Fresho LLC
08.2023 - Current

Team Member

Potbelly's Sandwich Shop
08.2022 - 08.2023

Associate of Arts - Behavioral Sciences

Maricopa Community Colleges, Chandler-Gilbert Community College

High School Diploma -

Higley High School

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Analisa Montalvo