Summary
Overview
Work History
Education
Skills
Timeline
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Analise Lowry

Garden Valley,CA

Summary

I am a detail-oriented team leader with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Throughout my 13 years of experience in the hospitality industry I have become proficient in delivering encouragement and feedback to help employees be successful. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Thank you for reviewing my experience and qualifications. I look forward to interviewing with you soon.

Overview

8
8
years of professional experience

Work History

Tasting Room Lead

Di Stasio Vineyards
03.2021 - 11.2021
  • Poured wines according to quality and service standards.
  • Maintained tasting room retail area and created merchandise displays.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Planned and executed promotions and special events in close collaboration with management.
  • Set and oversaw monthly and special event menu plans.

Wax Specialist

European Wax Center
07.2016 - 02.2017
  • Maintained clean and sanitary workspace.
  • Advised clients on proper home-care regimens.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Used social media platforms to promote salon and services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Increased revenue through effective customer service and inventory management.

Reservation Manager/Hostess Manager

Old Place Restaurant
01.2014 - 09.2016
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Checked an average of 150 emails and 45 voicemails per day. 7 days a week.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Completed Course/Passed Lisencing - Esthetics

Marinello School of Beauty
Simi Valley
05.2016

Skills

  • Wine Service
  • Guest Assistance
  • Sales and Marketing
  • Retail Sales
  • Professional Relationships
  • Customer Retention
  • Dining Room Organization
  • Attention to Quality
  • Multitasking Abilities
  • Reservation Coordination
  • Hospitality Management

Timeline

Tasting Room Lead

Di Stasio Vineyards
03.2021 - 11.2021

Wax Specialist

European Wax Center
07.2016 - 02.2017

Reservation Manager/Hostess Manager

Old Place Restaurant
01.2014 - 09.2016

Completed Course/Passed Lisencing - Esthetics

Marinello School of Beauty

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Analise Lowry