Analise Tanner
Orlando,FL
Summary
Dedicated, detail-oriented professional with excellent time management and problem-solving skills. Committed to excellence and creativity, with a passion for continuous learning and applying new skills. Utilizes strategic thinking and active listening to enhance guest satisfaction.
Overview
8
8
years of professional experience
Work History
Entertainment
Walt Disney World Resort
12.2016 - 01.2024
- Represented the company at private events, filmings, and promotional tours, handling and protecting sensitive company information.
- Trained in multiple speaking and non-speaking roles, including original characters for engaging guests and providing personalized experiences.
- Performed in various shows, venues, and parades across the property, working closely with directors and choreographers to take direction and quickly apply critique.
- Excellent multitasker. Prioritizes safety of both guests and professional partners, maintaining a high awareness of surroundings and adapting quickly to changing needs in high-paced environments.
- Familiar with a wide range of communication styles, cultures, and languages to lower barriers and ensure every guest receives an engaging and magical experience regardless of language, age, or ability.
Pet Care Specialist
PetSmart
05.2016 - 12.2016
- Conducted intake assessments for new clients, managed client scheduling, and fostered positive relationships between clients and pet care staff.
- Maintained full documentation of all pet needs, schedules, and surprises, and safely handled pets to provide grooming services and play sessions.
- Utilized proper sanitization protocols and PPE to maintain a safe and clean environment for all pets.
- Recognized animal stress behaviors and remained calm to prevent aggression, and facilitate positive socialization.
- Educated pet owners on breed-specific nutrition, hygiene, and behaviors to best care for their pet at home.
Cast Member
The Disney Store
12.2015 - 04.2016
- Demonstrated strong knowledge of products, changing displays, and discount policies to assist guests and make recommendations.
- Maximized efficiency at checkout stations by mastering point-of-sale systems to handle customer transactions accurately, while providing excellent guest service.
- Stayed current on industry trends and product offerings through ongoing professional development opportunities within the organization.
- Identified potential safety hazards before they escalate in both the show floor and stockrooms.
- Accurately balanced register drawers, handled stock damages and write-offs.
Education
Broadcast Communications
Temple University
Philadelphia, PASkills
- Strong communication, interpersonal skills
- Fast learner, takes direction
- Great team player/works well independently
- Excellent multitasker
- Analytical problem solving
- Pattern recognition
- Cash Handling
- Computer/Mobile applications
- Microsoft Office Suite
- Adobe Suite
Timeline
Entertainment
Walt Disney World Resort
12.2016 - 01.2024
Pet Care Specialist
PetSmart
05.2016 - 12.2016
Cast Member
The Disney Store
12.2015 - 04.2016
Broadcast Communications
Temple University