Analleli Vasquez
Glencoe,MN
Summary
Dynamic Assistant Manager with proven expertise at La Zacatecana, excelling in customer service and team leadership. Enhanced store operations through effective collaboration and strategic pricing, driving repeat business. Skilled in money handling and problem-solving, I foster a supportive environment that prioritizes customer satisfaction and staff development.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager
La Zacatecana
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Built effective collaborations among colleagues, promoting a supportive atmosphere.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Sales Associate
La Zacatecana
06.2022 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Cosmetology License - Cosmetology
Atelier Academy of Beauty
Hopkins, MN11.2023
High School Diploma - Foreign Languages Education, Fine Arts
Banks County High School
Homer, GA05.2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Staff training and development
- Staff supervision
- Team building
- Customer relationship management (CRM)
- Business administration
- Google drive
- Multitasking and organization
- Verbal and written communication
- Microsoft office expertise
- Customer service and satisfaction
- Adobe creative suite (photoshop, illustrator, dreamweaver)
- Graphic and media design
- Computer skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
La Zacatecana
06.2022 - 12.2024
Assistant Manager
La Zacatecana
Cosmetology License - Cosmetology
Atelier Academy of Beauty
High School Diploma - Foreign Languages Education, Fine Arts
Banks County High School
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