Ana Luisa Ortega
Homestead,Florida
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Overview
24
24
years of professional experience
Work History
Customer Service Cashier
Tiendas TRD
Plaza, Ciudad De La Habana
02.2000 - 12.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Education
Technician in Economic Planning - Economy And Planning
Instituto Politecnico Economia Habana
Ciudad De La Habana07-1990
Skills
- Customer Assistance
- Customer Engagement
- Customer Service Excellence
- Customer Satisfaction
Timeline
Customer Service Cashier
Tiendas TRD
02.2000 - 12.2023
Technician in Economic Planning - Economy And Planning
Instituto Politecnico Economia Habana
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