Ana Luisa Rayos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resource Information System Administrator
Randstad (Samsung Austin Semiconductor)
06.2021 - 11.2023
- Assisted HR Director with various research projects such as implementation of new HR processes,
data entry, audits, or changes within the HRIS Platform Workday. - Performed customer service functions by answering employee requests, questions, and verifications.
- Coordinated management of employee files using Samsung's internal drive.
- Supported the HR team during peak hiring periods and acts as a delegate for professional II as needed.
- Managed GHR system for expats and vendors.
- Migrated data from legacy system to EDM databases.
- Managed onboarding and offboarding of employees.
Human Resources Assistant
ASSA ABLOY
09.2022 - 03.2023
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Coordinated employee training programs to improve productivity and performance.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Participated in ongoing research projects related to best practices in human resources management for continuous improvement purposes.
- Helped organized company-wide events for team building purposes, boosting overall morale among employees.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
Barista
Starbucks
12.2019 - 07.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Arts - Organizational & Corporate Communication
The University of Texas At El Paso
El Paso, TX08.2021
Skills
- Bilingual
- HRIS
- Human Resources System
- Data Integrity
- Management System
- Communication
- Customer Service
- Workday
Certification
- RBT - Registered Behavior Technician
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resources Assistant
ASSA ABLOY
09.2022 - 03.2023
Human Resource Information System Administrator
Randstad (Samsung Austin Semiconductor)
06.2021 - 11.2023
Barista
Starbucks
12.2019 - 07.2021
Bachelor of Arts - Organizational & Corporate Communication
The University of Texas At El Paso
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