Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Analuisa West

Summary

Dynamic professional with a proven track record at Albertsons, excelling in staff training and inventory management. Recognized for enhancing operational efficiency and fostering a high-performance culture. Adept at problem-solving and delivering exceptional customer service, driving team success and boosting sales through effective merchandising strategies.

Overview

17
17
years of professional experience

Work History

Produce/Fresh Assistant Manager

Albertsons
05.2019 - Current
  • Led team training initiatives to enhance operational efficiency and customer service standards.
  • Developed and implemented process improvements, resulting in streamlined inventory management practices.
  • Coordinated daily store operations, ensuring compliance with corporate policies and safety regulations.
  • Mentored junior staff in effective merchandising techniques to boost product visibility and sales performance.
  • Contributed to a positive store culture by leading by example, demonstrating strong work ethic, and maintaining high standards of professionalism.
  • Increased employee productivity through strategic delegation of tasks and clear communication of expectations for each role.

Server

Olive Garden Restaurant
09.2018 - 01.2019
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely meal preparation and presentation.
  • Managed multiple tables, prioritizing guest needs for efficient service delivery.
  • Trained new servers on menu items, proper etiquette, and POS systems.

Sales Lead

Forever 21
08.2008 - 11.2017
  • Led sales team to achieve quarterly targets through effective strategy implementation.
  • Mentored junior sales representatives, enhancing their skills and performance metrics.
  • Developed and maintained strong client relationships, resulting in increased customer loyalty.
  • Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Collaborated with executive leadership to refine long-term business development strategies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Enhanced team morale and cohesion through regular motivational sessions and incentives.
  • Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.

Education

Associate of Science - Criminal Justice

Evergreen Valley College
San Jose, CA
05-2027

Skills

  • Staff training and development
  • Employee relations
  • Technical skills
  • Sales proficiency
  • Staff training
  • Inventory management
  • Merchandising strategies
  • Merchandising skills
  • Monthly inventory
  • Teamwork
  • Customer service
  • Problem-solving

Accomplishments

  • Supervised team of 5 staff members.
  • Increased holiday sales by 80%

Languages

Spanish
Native or Bilingual
English
Full Professional

Interests

  • Reading
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteering
  • I participate in low-impact exercises to strengthen core muscles
  • Watching Movies and TV Shows
  • Gardening
  • Wine Tasting
  • Road Trips
  • Fashion
  • Creative Writing
  • Personal Development and Self-Improvement

Timeline

Produce/Fresh Assistant Manager

Albertsons
05.2019 - Current

Server

Olive Garden Restaurant
09.2018 - 01.2019

Sales Lead

Forever 21
08.2008 - 11.2017

Associate of Science - Criminal Justice

Evergreen Valley College