Ana Luiza Silva
Manchester
Summary
Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Overview
5
5
years of professional experience
Work History
Day Porter
Ajax Building Cleaning
Bedford, NH
02.2021 - Current
- Improved facility cleanliness by performing routine inspections and addressing issues promptly.
- Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
- Reduced maintenance costs by routinely inspecting and reporting necessary repairs to management.
- Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
Cashier
Brazil On Ferry Restaurant
Malden, MA
05.2019 - 08.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Escola Estadual Levindo Valadares Da Fonseca
Brazil12.2012
Skills
- Teamwork
- Computer Skills
- Facility Cleaning
- Building Maintenance
- Payment Processing
- Cash Handling
- Customer Assistance
- Attention to Detail
- Self-Motivation
- Organizational Skills
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Day Porter
Ajax Building Cleaning
02.2021 - Current
Cashier
Brazil On Ferry Restaurant
05.2019 - 08.2020
High School Diploma -
Escola Estadual Levindo Valadares Da Fonseca