Analy Quintero
Lowell,AR
Summary
Dynamic receptionist with proven expertise at New Hope mini storage , excelling in organization and time management. Enhanced visitor experience through professional communication and efficient problem resolution. Leveraged telephone skills to streamline inquiries, contributing to a 20% increase in customer satisfaction. Adept at maintaining a welcoming environment, ensuring seamless operations and positive first impressions.
Overview
1
1
year of professional experience
Work History
Receptionist
New hope mini storage
06.2024 - 06.2025
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed inquiries to relevant departments.
- Maintained organized reception area, ensuring a professional environment.
- Assisted in scheduling appointments and managing calendars for staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained cleanliness and organization of reception area to enhance client experience.
Education
No Degree -
Skills
Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Appointment scheduling
- Greeting and seating clients
- Office administration
- File management
- Mail handling
Languages
Spanish
Professional Working
Timeline
Receptionist - New hope mini storage
06.2024 - 06.2025
Rogers High School - No Degree,