Summary
Overview
Work History
Education
Skills
Timeline
Generic
Analynn Gonzalvo

Analynn Gonzalvo

Quail Valley,CA

Summary

Organized and dedicated Administrative Assistant with excellence in providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Front Desk Clerk

Menifee Inn
01.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Answered customer telephone calls promptly and appropriately handled needs.

Administrative Assistant

Central City Wrecking, Inc.
10.2017 - Current
  • Preparing proposals to submit to General Contractors.
  • Preparing applications, documents, and data to renew insurance policies.
  • Ordering of plans for project estimates.
  • Filing preliminary notices.
  • Executed contracts and close-out documents.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.

Store Manager

Subway, Orwick Fresh Foods Inc.
09.2012 - 10.2017
  • Scheduling
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Trained new employees on proper protocols and customer service standards.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Sales Associate

JC Penney's
10.2011 - 09.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Dental Assisting

UEI College
San Diego, CA
09.2011

High School Diploma -

Centennial High School
Corona, CA
07.2009

Skills

  • Customer Service
  • Data Entry
  • Microsoft Outlook
  • Proficient in Word Processing
  • File Management
  • Quickbooks
  • Office Supplies Management
  • Telephone Etiquette

Timeline

Front Desk Clerk

Menifee Inn
01.2022 - Current

Administrative Assistant

Central City Wrecking, Inc.
10.2017 - Current

Store Manager

Subway, Orwick Fresh Foods Inc.
09.2012 - 10.2017

Sales Associate

JC Penney's
10.2011 - 09.2012

Dental Assisting

UEI College

High School Diploma -

Centennial High School

Similar Profiles

CREATE PROFILE
Analynn Gonzalvo