Summary
Overview
Work History
Education
Skills
Timeline
Generic

Analyse Rivera

Camden,NJ

Summary

Developed skills in fast-paced, collaborative environment, focusing on administrative support and task coordination. Excel in managing schedules, preparing reports, and handling communication, demonstrating adaptability and problem-solving abilities. Seeking to transition into new field where these transferrable skills can be utilized effectively.

Overview

5
5
years of professional experience

Work History

Program Assistant

Volunteer's Of America Delaware Vally
11.2023 - Current
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Prepared clearly written and formatted documents and reports.
  • Completed daily logs for management review.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Followed detailed directions from management to complete daily paperwork
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Administrative medication as well as counting medication.
  • Conducted pre-intake paper work for new clients.
  • Conducted new client intakes paper work.

Store Manager

Papa John's Pizza
07.2022 - 11.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Making sure inventory was counted properly and when delivered put away properly.

Food Service Worker

Sedexo
03.2020 - 10.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Education

Woodrow Wilson High School
Camden, NJ
06.2020

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Scheduling management
  • Driven and outgoing
  • Documentation management
  • Group and individual instruction
  • Partnership development

Timeline

Program Assistant

Volunteer's Of America Delaware Vally
11.2023 - Current

Store Manager

Papa John's Pizza
07.2022 - 11.2023

Food Service Worker

Sedexo
03.2020 - 10.2022

Woodrow Wilson High School

Similar Profiles

CREATE PROFILE
Analyse Rivera